Privacy Policy – ElämysPoro
Date of preparation: 23.9.2025
Last updated: 23.9.2025
1. Data Controller
ExperienceReindeer
Ounasjoentie 5479, 99340, Kittilä
Phone: +358 40 049073
E-mail: liveelamysporo@gmail.com
2. Person responsible for registry matters
Name: Jonna
Phone: +358 40 049073
3. What personal data do we collect?
We only collect the necessary personal data needed to manage the customer relationship and provide services. These may include:
Name
Telephone number
E-mail address
Content of messages (e.g. information sent via a contact form)
Any special requests regarding the service
4. For what purposes is the data used?
Personal data is used for the following purposes:
Customer communication and liaison
Arranging reservations and services
Billing and payment processing (if applicable)
Improving customer experience
The information will not be used for marketing without separate consent.
5. Basis for processing personal data
Data processing is based on:
Customer consent (e.g. filling out a contact form)
To fulfill the contract (e.g., to fulfill a reservation)
Legal obligations (e.g. accounting)
6. Data retention period
We only retain personal data for as long as necessary to provide services or to comply with legal obligations. Unnecessary data is securely deleted.
7. Disclosure and transfer of information
Personal data will not be disclosed to third parties unless it is necessary to provide the service (e.g. payment service). Data will not be transferred outside the EU or EEA.
8. Cookies and analytics
Our website may use cookies to improve user experience and track visitor traffic (e.g. Google Analytics). You can control the use of cookies through your browser settings.
9. Rights of the data subject
You have the right to:
Get access to information stored about you
Request correction or deletion of data
Object to data processing
Withdraw your consent to data processing
File a complaint with the data protection authority
You can send requests by email to elamysporo@gmail.com
10. Data protection
Personal data is stored securely and processed only by those who have the right to do so for their work. We use appropriate technical and organizational measures to protect the data.